• The TWU Technology Service Desk is currently closed. Our regular business hours are Monday through Thursday from 7:30am to 7:00pm, Friday from 7:30am to 5:30pm, Saturday from 9:00am to 3:00pm, and Sunday from 3:00pm to 9:00pm. Please email us at servicedesk@twu.edu, and we will respond during business hours. Thank you.

Important Messages

• We are currently experiencing delays with email delivery. IT Solutions is aware of the issue and is working diligently to resolve it. We apologize for any inconvenience this may cause.
  
  Support for CANVAS is now available 24/7! For assistance with CANVAS please call 1-866-424-3857. Please note, this phone number is for CANVAS ONLY. If you need assistance with anything else, please start a chat session below.
  
  The Technology Service Desk is available during operating hours. Typically Monday - Thursday 7:30 am - 7:00 pm; Friday 7:30 am to 5:30 pm. Outside of operating hours, chats will not be answered in real time. The Service Desk is available by phone Saturday 9:00am - 3:00pm, and Sunday 3:00pm - 9:00pm at 940-898-3971. Thank you
  
  CHAT doesn't WORK WELL on mobile phones, and CHAT works BEST if you're chatting to us USING THE DEVICE that is experiencing issues, when the issue is software- or hardware-related.